There are two of us and we both read the inbox. Whether you are evaluating LuminHive, stuck on something, or want an integration that does not exist yet — email us and you will get a real answer from a person who can do something about it.
Email the founders
Goes to Scott and Andy directly. Use it for sales questions, technical questions, security questionnaires, partnership enquiries or complaints.
Need help with your account?
If you are already a customer and something is broken, email hello@lumin-hive.com and put the word urgent in the subject line. Include the phone number your LuminHive account answers on, and roughly when the problem started — it lets us find your account and the relevant call logs quickly.
Forgotten your password? Reset it at app.lumin-hive.com/forgot-password.
Want to see it working?
Start a 14-day free trial from the home page — no credit card required — or email us and we will walk you through it on a call.
Security and data protection
To report a vulnerability, request a Data Processing Agreement, or ask us to complete a security questionnaire, email the address above. Our approach is documented on the security page, and your rights over your data are set out in our privacy policy.