Your AI office team answers every call, books every job, chases every follow-up. Six agents, one hive, running while you're on the tools.
Independent research on small service businesses. The problem is real. So is the fix.
Every LuminHive customer gets the same six agents. Each one does one job well, runs quietly inside your existing inbox, phone and calendar, and hands off to the others without being asked.
Picks up 24/7, books the job, confirms the address, texts the customer. Never misses, never sleeps, never forgets to take the number.
Prepares quotes from your past jobs, sends them, chases the decision, follows up at exactly five minutes when leads are 21× more likely to qualify.
Invoices the moment the job is done, chases late payers, keeps your client records in order. The admin grind, handled without overtime.
Asks happy customers for reviews while the memory is fresh. Sends seasonal reminders. Keeps your Google profile and local SEO ticking over.
Dispatches the crew to the next job, reschedules when something changes, texts the customer a heads-up. The moving parts of your day, organised.
One weekly read-out in plain English. Revenue, close rate, missed calls, repeat customers. No dashboards to log into, no charts to decode.
No data migration. No IT project. No integration spec. You point LuminHive at your number and your inbox, and the hive starts working.
Keep your existing number. We forward it to the Receptionist so every call is answered, even when you are under a sink.
Tell the Receptionist what jobs you do, what your hours are, what to charge for a callout. You train it once, it remembers.
Add the Sales, Admin, Marketing, Operations, and Analytics agents as you need them. Each one runs independently. Turn any off at any time.
Start with the Receptionist. Add agents as you grow. Cancel anytime. No per-seat tax, no hidden fees.
14-day free trial on every plan. No credit card. Cancel anytime inside the app.
We are onboarding our first twenty trades businesses on a founder rate, with a direct line to Andy and Scott as we build. If you want to help shape the product, we want to hear from you.
No. The Receptionist uses current-generation voice models that hold a natural conversation, ask clarifying questions, and pass to a human when it hits something outside its remit. You can listen to every call and flag anything that went off-script.
No. We forward your existing number. Customers dial what they always dial. The AI picks up when you do not.
Every booking, quote and invoice is logged and visible to you in real time. You can cancel, change, or step in at any point. The agents defer to you on anything they are not confident about.
Yes, that is exactly how most businesses start. Starter plan is just the Receptionist. Once you see it working, add Sales and Admin on Growth, or go to the full team on Scale.
Call-answering services are a human picking up and taking a message. LuminHive actually books the job in your calendar, sends the customer a confirmation text, adds them to your CRM, and hands the Sales agent the lead to chase. The Receptionist is one of six agents, not a single service.
Andy Cefai and Scott. Cambridge-based. We built this because we watched trades businesses lose five-figure sums a year to calls nobody answered. The founder rate gets you a direct line to us during your first year.
14-day free trial. No credit card. 10-minute setup. Your Receptionist is live today, your whole office team by the end of the week.
Thirty seconds. We'll email you a setup link within the hour. No credit card required.
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